Careers

Job Title Overview Type Location
Operations Training Manager

This position reports directly to the Director of Claims Operations and is responsible for planning, organizing, leading and supervising training activities and deliverables for employee health benefit claims and customer service staff in Western Growers Assurance Trust (WGAT) and Pinnacle Claims Management, Inc (PCMI).

Insurance
Customer Service Auditor

This position reports to the Customer Service Supervisor and performs in-depth call audits to ensure customer service adheres to the standards and goals outlined within the Customer Service Call Quality Monitoring Program. Position will handle customer service calls as needed.

Insurance
Customer Service Resolution Specialist

This position reports to Supervisor of Customer Service, with additional direction from the Claims Supervisors as needed, and is responsible for handling the highest priority and/or challenging health insurance claims and for taking customer service phone calls. 

Insurance
Communications Manager

This position reports to the Senior Director of Communications and is responsible for creating and implementing traditional and social media and outreach activities designed to inform member and external audiences about issues of importance to the fresh produce industry and build informed support for the public policy efforts of the association, promote association membership and the use of its services and products.

Media - Journalism - Newspaper
Communications Analyst

This position reports to the Senior Director of Communications and is responsible for creating and implementing traditional and social media and outreach activities designed to inform member and external audiences about issues of importance to the fresh produce industry and build informed support for the public policy efforts of the association, promote association membership and the use of its services and products.

Media - Journalism - Newspaper
Information Services Department Assistant

This position reports to the Chief Information Officer. This position performs support duties, communication and coordination primarily for Western Growers (WG) Information Services department.  This person will be a key liaison between the end user and the technical staff for incoming work and project requests to ensure that all customers, both internal and external, needs are being met.

Information Technology
HR Training Manager

Position reports directly to the Vice President of Human Resources and is responsible for developing, delivering and maintaining a system of training, development and educational opportunities including but not limited to: employment law (including those effecting agriculture), supervisory and  leadership for Western Growers and its member companies.    

 

Training - Human Resources
Senior Insurance Services Coordinator (Group Health Sales)

The Senior Insurance Services Coordinator is responsible for sales administration, clerical, and supportive business development duties that sustain the efforts of the Regional Sales Manager (RSM) and the Account Manager (AM) responsible for selling or retaining employer group employee health benefits and/or property and casualty insurance. 

Sales - Insurance