This is a follow-up to “What do I do when a customer rejects a shipment?” from November 4, 2014.

Rejections at destination are inevitable, and the issues surrounding them are never pleasant. So you need to be prepared to take the emotion out of the situation, have your product moved in a timely manner and have it sold for the account of whom it may concern to maximize the return and protect your rights for a future claim.

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