Date: Jul 10, 2019

In most scenarios, when a load of produce arrives at its destination by truck showing signs of a breach of contract related to quality and/or condition issues, the receiver has the right to reject the load if the product has not yet been unloaded from the carrier. However, the receiver must first obtain a USDA inspection to support that the load does not meet the terms of the contract and is a rightful rejection.

As defined by PACA for fresh produce shipped by truck, the reasonable time in which to reject is not to exceed 8 hours after the receiver is given notice of arrival and the load is made accessible for inspection. If the receiver cannot obtain an inspection, the period will be extended until such time as an inspection can be made, plus two hours after either an oral or written report of the inspection results is made available to the receiver. It is required that the receiver notify the shipper that the load has arrived at contract destination and is awaiting inspection.

What happens if the load arrives on a non-working day, holiday or after the close of regular business hours? Keep in mind that the rejection window is extended in these types of situations and the time between arrival and restart of regular business hours IS NOT counted against the 8-hour rejection window.

Do you have any questions, comments or concerns, or would you like guidance on any issues? Please feel free to contact Western Growers Trade Practices Department’s Bryan Nickerson at or 949-885-2392.

WG Staff Contact

Bryan Nickerson
Manager, Trade Practices

Produce Insights

Stay up to date with best practices for selling and shipping fresh produce with our insider blog. Produce Insights offers expert guidance on all things related to PACA, product arrival issues, product guarantees, collections on slow pay, disputed contracts and so much more.

Members have relied on information from Western Growers when they’re in a pinch – trusting in our team's vast experience working with the produce industry, the DRC, CDFA, USDA and PACA to save them millions of dollars over the years.

Produce Price Index

Think farmers are making most of the money from your grocery bill? Think again. Use the Produce Price Index (PPI) to find out the difference between how much you spend on fruits and vegetables and how much actually goes back to the farmer.

Subscribe to Produce Insights

Subscribe to Produce Insights

Fill out the following form to get updates to the Produce Insights blog.

You May Also Like…