Ms. Benkowski is a Fellow of Academy HealthCare Management with a Bachelor of Science degree in Business and Quantitative Systems. She has more than 30 years of experience working in the health care and insurance industry.
She oversees and directs health benefit claims administration, customer service, various cost containment programs and provider network relationships in the U.S. and Mexico, as well as new business implementation and eligibility and billing administration for Western Growers Assurance Trust. She has an extensive background in third party pharmacy programs, provider networks, health care contracting, health benefit plan design, Section 125, ERISA governance and state mandated benefits under HIPAA.
As Vice President, operations, Patty is responsible for overseeing all operational areas of health benefits administration, including the development of innovative systems and processes to facilitate efficient and cost effective programs in Claims Processing, Customer Service, Eligibility and Billing Administration, Utilization Management and Installation of health benefit contracts for over 2500 member employer groups.