The Commodity & Supply Chain Services department offers real-time assistance and educational support in areas like the Perishable Agricultural Commodities Act (PACA) reparation and Trust actions, import/export issues, Dispute Resolution Corporation (DRC) and Produce Blue Book Services inquiries, Good Delivery Guidelines, USDA/CFIA federal inspection analysis, product guarantee statements, marketing/sales agent contract review and transportation and arrival problems of produce at contract destination.
We have been assisting our Western Growers shipping members with contracts since 1966, building on a long history of outstanding working relationships with agency personnel and experience of regulations year after year. With this expertise, we see that millions of dollars are returned to our members annually.
Don’t hesitate to reach out if you need assistance with product arrival issues at a contract destination, rights and remedies for sales contract, packaging requirements, standardization regulations, contract review, training and education inquiries, or PACA support.
To be successful in the fast-paced fruit and vegetable industry, you need a clear understanding of contract terms and your legal rights and responsibilities. You need to know the Perishable Agricultural Commodities Act (PACA)—the law that enforces fair-trade practices in the produce industry. Failing to understand and comply with the provisions of the law can put your business at a competitive disadvantage. We offer a 90-minute PACA training course (in-person or virtual) that covers the information your sales and accounting staff need to know to operate in accordance with the PACA.
Stay up to date with best practices for selling and shipping fresh produce. Find expert guidance on topics like PACA, product arrival issues, product guarantees, collections on slow pay, disputed contracts and so much more.
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Over 50 people from our sales, transportation, credit and collections, and legal teams were in attendance [ at Western Growers PACA Training]. It was very valuable to us and we are extremely grateful for the efforts to travel to us. Bryan’s attitude and eagerness helped make it fun working on a subject like PACA!
Driscolls, Watsonville, CA