November 2, 2019

Our Investment in Your Employee Benefits Experience

The employee benefits renewal season is upon us and many of our members are evaluating their current benefits options. As always, one of the key questions is: how does their plan positively improve the lives of their employees and their families, with what sort of financial impact on the bottom line of their business?

Western Growers Insurance Services (WGIS) has heavily invested in people and technology, significantly increasing our capabilities to help you answer the many questions and challenges associated with the employee benefits process and experience.

Earlier this year, our (your) employee benefits leadership team increased by three talented individuals—Eric Trost, Jodi Martin, and Darcie Floyd. Each brings more than 20 years of experience as benefits consultants, enhancing our ability to give the best advice and service to you and your employees. We know the commitment you place on your own employees, and our goal is to make sure we are matching that level of commitment with the team members we bring to you.

Beyond adding top talent to our team, we are focused on following a core service delivery model to ensure your needs are always met. This covers everything from customer support to technology offerings, and our communication commitment to you.

When it comes to technology, we have a client portal that is up to date and easy to use for anyone who has a policy with us. A real-time online enrollment system has been added to streamline that process for you, and a Human Resources (HR) library has also been built out to give you access to the latest resources. Each of these platforms was chosen and designed to make your HR team more efficient and effective.

Communication is one of the most important aspects of any business relationship. Our team communicates with you regularly to ensure you are informed and up to date with all compliance requirements, legislative changes, plan designs and medical trends. It is our goal to help your employees understand their benefits and the financial value of those benefits. This is why we understand the importance of educating your employees on the value of their plan.

With the many options available, it can be a challenge to navigate what decision is best for you and your business. At WGIS, we know Western Growers Assurance Trust (your association health plan) better than any other agent. This puts us in the unique position to help your team design the best value plans for the most competitive premium. We work every day with WGAT’s underwriting, claims, and field service teams, which translates to maximum flexibility to meet the needs of you and your employees.

As brokers, we actively assist your team with securing the most competitive options, offering alternative carriers for those cases where the Trust isn’t the best fit. We assist your team with comparisons of plan designs and premium levels as needed, ensuring your team makes an informed decision.

What I want to leave you with is the feeling of optimism and excitement for the employee benefits experience we are now capable of delivering. As mentioned, we have made major investments in our people and capabilities and would appreciate the opportunity to work with your team. If you are interested in learning more about the benefits options we can provide, then we are ready to set up an introduction with your team. Please feel free to reach out to me directly at [email protected] or visit our website at www.wgis.com for more information on how we can make your employee benefits experience the best one yet.